TERMS OF SALE
Please read the following terms of sale carefully before using this website. All users of this website agree that the access to and use of this website is subject to the following terms and conditions. These terms and conditions, or any part of them, may be terminated by KACY without notice at any time, at sole discretion of KACY. To make sure you are aware of any changes, please review this policy periodically.
Pracce agrees to sell and the customer agrees to buy the goods ordered through this website. In case you are buying Pracce products from the third party website(s), policies and terms of those websites will apply.
ACCEPTANCE OR REJECTION
You agree to provide us with current, complete and accurate details when asked to do so by this website.
By placing the order for goods through this website, you are deemed to accept all the terms and conditions of sale. In addition to this, you are deemed to accept all other terms and policies posted on this website.
If we reject an order placed through this website, then we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.
The selling price is for goods only. It doesn’t include any kind of installation or maintenance.
The price you pay is inclusive of VAT.
Selling prices are given in Indian Rupees (INR) unless otherwise stated.
We reserve the right to revise the prices at any time prior to accepting your order.
We reserve the right to revise shipping, handling and insurance charge for any product at any time prior to accepting your order.
You are bound to pay us the price once we accept your order. A quotation does not give rise to a binding contract until you place an order which we subsequently accept.
Any claims or complaints referring to mismatch of prices between this website and any other website selling our products will not be entertained.
You may pay the amount you owe us for an accepted order using the following payment methods:
Credit Cards (Visa, Master, American Express)
Debit Cards (Visa, Master)
EMI (CITI; HDFC)
If we are unable to successfully process your payment for your order that is accepted by us, we may cancel your order.
If you choose to pay by credit card, debit card or internet banking, you authorize us to debit the amount that is payable for an accepted order from your nominated payment method.
You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.
You cannot withhold payment or make any deductions from any amount you owe us without our prior written consent.
We will provide you with a receipt at time of delivery which specifies the total fees and charges for the Products in the order.
Currently, we do not ship to addresses outside of India. So, please place your order accordingly.
Where we agree to transport the goods to a specified place, we will deliver, or arrange delivery of, the goods to that place. Except where otherwise agreed, you will pay for all resulting transportation costs.
To process any order, it may take up to 3 working day(s). If there is a possibility of any further delay, we will notify you by email or phone.
Once the order has been processed, the package will be handed over to a courier partner. Depending upon your location, it may take up to 7 working day(s) to deliver the shipment.
Time stated for delivery is an estimate only. No claim shall be made by you on account of late shipment, or delivery however caused.
All freight charges shall be at your cost unless otherwise agreed and stated.
CANCELLATIONS AND REFUNDS
We strive to fulfil all the order(s) received. However, if due to any reason we are not able to fulfil your order(s), we may cancel the order and issue a full refund back to you.
After receiving the order(s), cancellation(s) can only be accepted if the order(s) is still getting processed. Once the order(s) has been processed, we would not be able to process the cancellation(s). So, we would highly recommend our customer(s) to place the order(s) if they are really interested in owning our product(s). In case you want to cancel the order, please submit your request via email or phone by the earliest. A cancellation fee of 3.90% of the order value will be applicable.
We reserve the right to accept or reject your cancellation request for any reason whatsoever, as per of our own discretion. Any claim regarding the same will not be entertained.
We would require 5~7 working days for processing the refund. Once it has been processed, it may take upto 7~14 working days to appear in your account. The refund will be made either via the mode of payment used by the customer(s) while placing the order, or via cheque which will be couriered to the customer(s) to the billing address specified in the respective order(s). In case, you would like the cheque to be delivered to a different address, we would require a written request for the same.
There are scenarios in which returns get initiated at the customer end due to wrong pin code provided by the customer(s) or because of the shipment(s) not been accepted by the customer(s) due to change of mind. In these scenarios, customer(s) will be liable for all the loss and damages in terms of, but not limited to, shipping charges (at the rate of Rs. 45.00 per 0.50 KG), order cancellation fee (3.90% of the order value) and any inconvenience fee. If customer(s) doesn’t want to cancel the order and would like to get it reshipped, re-shipping charges will be applicable in addition to all the charges which would have incurred during the transit.
You must check the shipment delivered to you to determine if it is damaged. If a shipment is damaged on delivery, then you should refuse to take receipt of that shipment and notify us through our Customer Service immediately. If you notice damage to a product after delivery, and wish to return the product, you may return the product to us in accordance with our Returns Policy.
RISK AND OWNERSHIP
Risk and Ownership to the product(s) passes to you on the date and time of delivery to the Delivery Address.
We have the right to cancel this agreement (without prejudice to any of its rights) immediately upon any of the events:
1. If you cease or threaten to cease to carry on business; or
2. If you are unable to pay your debts when they fall due; or
3. If you commit a breach of this agreement and the breach is not remedied within 10 days of notification of the breach by us.
Upon termination we will be entitled to repossess and resell any unpaid goods within the term of terms risk and ownership. Termination shall not relieve you from any liability or responsibility that has arisen before the date of termination.
These terms apply to all transactions where we supply goods to you.
This agreement supersedes the terms of all prior agreements, understandings, representations or warranties previously given by us or any agent of Pracce in respect of goods.
If there is any inconsistency between these terms and any order submitted by you or any other arrangement with us, these terms prevail unless otherwise agreed by us in writing.
If at any time any provision of this agreement becomes illegal, invalid or unenforceable neither the legal validity nor enforceability of the remaining provisions shall in any way be affected or impaired.
If we exercise or fail to exercise any right or remedy available to us, this shall not prejudice our rights in exercising that or any other right or remedy. Waiver of any term of the contract must be specified in writing by us and signed by an authorized person.
You may not transfer or assign all or any of your rights or obligations under this contract without our prior written consent.
LIMITATION OF LIABILITY
We shall not be liable for any delays or failure in complying with any obligation imposed on us under any contract or for any loss or damage (including indirect or consequential loss of profits, data or damage) as claimed by you.
Should any liability in relation to this agreement (or the goods supplied under this agreement) be imposed on PB Technologies for any reason, our total liability to you is limited to the price of those goods and services supplied by us to which the liability relates. We will not, in any case, be liable for any consequential or special damages, including loss of business profits.
If we are unable to provide our obligations under the terms of this agreement by reason of strike, lock-out, riot, industrial action, fire, storm, operation of law or other cause beyond our control, then we are released from our obligations under this agreement.
You agree to indemnify, defend, and hold harmless Pracce, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
This contract and its terms are governed by, and shall be construed in accordance with, the laws of India. Both parties submit to the exclusive jurisdiction of the courts of New Delhi only.